The industry leader in

Repair, Test &
Refurbishment

of high-tech electronics

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Full Product

Lifecycle Support

FROM EARLY FAILURE ANALYSIS
TO QUALITY TRACKING AND REPORTING SYSTEM

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About Us

We are a 3rd party aftermarket hardware support and services provider of high technology and complex products.

Our core competency is in providing high-quality, cost-effective technical repair and supply chain solutions to the high-value, mission critical commodities arena.
We specialize in servicing the areas of: Enterprise Computing, Networking, Storage, Semiconductor, Test & Measurement, and Medical.
 

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Cokeva has been selected by SupplyChainBrain magazine as Top 100 Great Supply Chain Partner for 5 consecutive years

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Our Services

Depot Repair

Specializing in the repair of high technology complex products since 1989, Cokeva has become a leader in testing, repairing and refurbishment. Our factory-trained and certified repair technicians excel in troubleshooting to restore the defective product. Throughout the extensive repair process, failure information is collected and passed over to our clients…

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Engineering

ENGINEERING   Our talented and technical engineering team has broad expertise and is highly experienced in product support and services. Whether expanding customer test and repair processes or developing a comprehensive support program for new product development, Cokeva’s engineering team provides the highest levels of expertise to drive customer projects….

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Screening and Configuration

SCREENING AND CONFIGURATION   Defective Field Return Screening: Cokeva carefully tests all field returns to quickly assess what is truly defective and what is still functioning. If field technician or end-customer notes are available, Cokeva attempts to confirm the reported failure. If the reported failure can’t be found, Cokeva can…

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EOL Support

Products are constantly updated to meet the needs of the rapidly changing industry. When new products are introduced, companies must plan for the inevitable product obsolescence. With new technology being constantly introduced, turning recovered products into value is vital. We recognize that it is crucial to continue the support of your…

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Spare Part Management

When parts fail, replacing the hardware components quickly and efficiently will minimize costly disruptions. For your expediency, we offer logistics and planning features that directly address the selection and delivery of spare parts, helping you reduce your inventory costs. Our spare part sourcing planners develop a sourcing plan in MRP…

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Warranty Return Management

We provide a one stop solution to all your product’s OEM warranties, saving you the hassle of doing it yourself. Our warranty administrators manage claim submittals, validate coverage, receive credits, or find replacement materials. With our warranty administration system, we can control and process claims, track warranty along the product life…

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Our Products

Probes and Transient

News & Events

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Meet our Customers

Pure Storage
Nimble Storage
Bio-Rad
Keysight
F5 Networks
Agilent
Applied Materials
KLA-Tencor
Riverbed
HP
Nutanix
Pelco
Ruckus Networks
Cohesity
Vast

Here’s what they say about us

Eric Clopper
Dir, Global Services Logistics & Labs
F5 Networks

Cokeva is one of F5’s most valuable partners, and had been for more than 10 years. They do a great job of managing our reverse and service logistics processes; from receiving, testing, Failure Analysis, repairing, quality data collections, custom configurations and rapid order processing for shipments to our end customers and Expedited Logistics Network.

John Soung
Manager Global Service Logistics
Ruckus Wireless

Cokeva has provided high quality work for us, turning things around fast, delivering as promised and making sound recommendations and suggestions. The pricing is reasonable and the people are patient, responsive, persistent, and most importantly, capable. Overall, the Ruckus team agrees that Cokeva’s performance exceeds our expectations, and we are indeed quite impressed. I would strongly recommend Cokeva to friends and colleagues.

Michael Ahrens
Director, Support
PureStorage

Cokeva consistently demonstrates quality, dedication, and the highest levels of customer support in the service repair arena.

Interested in any of our products or services?

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